Building trust

by Jay Bender

With the holiday season in full swing, many of you will be spending considerably more time in stores, often with kids or grandkids in tow. And let’s be honest, most children would rather be doing anything  other than shopping with a grownup, which can lead to some frustrated outbursts or full-fledged tantrums. Dealing with upset children is one of the most challenging aspects of parenthood.

If you ask just about any cop, they’ll tell you about one parenting technique that usually falls a little flat: It’s when a parent uses you to frighten their children, often by pointing at a police officer in uniform and saying “If you don’t stop crying, that policeman is going to take you to jail!”

Now, a police officer must have a thick skin. We are often the target of vulgar tirades and threats, so while comments like this come with the uniform, there is a deeper issue here than some hurt feelings. When this happens to me, I usually will take a moment and talk directly to the child. I always say “Oh, I won’t take you to jail. We only take bad people to jail, and you’re good, right?” That’s usually met with a shy nod and some sniffles.

I don’t take that time because I want to feel better, but because I think it’s vital that children see police officers as people to be trusted, not feared. Within minutes of the encounter, that child could become lost in a crowded store or mall, or they might need a police officer for an emergency. Do you think that child will go to a person they fear? Or a person they trust?


Police and the Media: Part 2

by Bruce Felton

I have heard it said by those in the media that they offer a service; providing crucial information, exposing unfairness and abuses, providing educational programming.  This is true.  Yet it must be understood that modern media, in today’s forms, is still a business and driven by profit.  To be more accurate, it is about selling space that advertisers will want to buy.

That is not to say this is a bad thing; it is largely how our economy works.  Business looks to fill a demand by selling a service or commodity.  If the consumer displays a desire for a particular type of product or service, then a competent business will anticipate and look to fill that particular demand.  So if a demand arises for pink, purple polka-dotted widgets, then an astute business monitoring such trends will be ready to rise to the occasion by manufacturing and selling pink, purple polka-dotted widgets.

The news that we see and hear every day works much the same.  Many times I have heard others – and truth be told, listened to myself – complain about the content or delivery of the news.  Yet we still watch it.  We still tune in to that channel, that radio station, that website or blog.  We are the consumers creating the demand.  But instead of pink, purple polka-dotted widgets, we are creating a demand for news of a particular content and format.  We are largely creating the demand for the same news that we are complaining about.

Often the complaint about “the news” is followed by the resignation that nothing can be done about it, that we can’t control it.  But of course we can control it: We created it.  Maybe not overnight, maybe not definitively, but we can control it with our remotes, our keyboards, our radio dials, the papers and magazines we read.  We are all the consumers of the news, and it is ultimately we who control the demand.  If we want to change the “if it bleeds, it leads” atmosphere, we have to curb our appetite for the sensational and replace it with a desire for quality journalism.  There are certainly many talented journalists who sincerely wish to provide content that is useful, educational, and embodies the integrity that the SPJ Code of Ethics hopes to foster.  Let’s all work to create the environment that allows this to happen.

House Watches

by Jay Bender

One of the many services the Solon Police Department offers to our residents is the House Watch Program. Through the program, homeowners can fill out a form and turn it in at our station when they know they’ll be out of town or their house will be vacant.

Once the address is added to the list, our officers will periodically check the home and make sure it is secure. We try to get to each home at least once per shift, and we purposely keep the times random so anybody “casing” the house will have no idea when we might show up. It occasionally surprises neighbors when they see an officer getting out their patrol car, walking around a house and checking doors and windows. Some seem genuinely caught off guard to see that we actually “rattle the doorknobs.”

It’s not unusual for officers to find unsecured doors, left unlocked by homeowners eager to start their vacations, or even petsitters or neighbors. If there is access to the home, officers will contact the keyholder and enter to check the house for criminal activity. We’ve also found flooding, water line breaks and tree damage while doing these checks. While not criminal in nature, they are certainly important to the homeowner.

Again, it’s not the kind of service that gets headlines, but it’s still part of the job we do.

You can download the form from, under Forms. Once completed, turn the form in at the Solon Police Department, 33000 Solon Road.


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